Terms and Conditions | Poker Hamlet Castlemaine

1. Introduction and Acceptance

Binding Agreement

These Terms and Conditions govern your access to and use of the Poker Hamlet Castlemaine website and your attendance at our offline poker venue and restaurant in Castlemaine VIC. By accessing the website or entering the venue, you agree to be bound by these terms. If you do not agree, you must not use the website or enter the venue. These terms may be updated from time to time; continued use constitutes acceptance.

Definitions

Key terms used throughout this document are defined for clarity.

'Venue' means Poker Hamlet Castlemaine, located at 152 Duke St, Castlemaine VIC 3450.
'Offline poker' means face-to-face poker played at physical poker tables within the venue.
'Poker room' and 'card lounge' refer to the designated areas for offline poker.
'Restaurant' refers to the dining facilities within the venue.

2. Age Requirement and Identification

21+ Venue Policy

Poker Hamlet Castlemaine is a 21+ venue. All visitors to the poker room, card lounge, and physical poker tables must be at least 21 years of age. This is a venue policy, not a statement of Victorian law. The restaurant area may allow minors when accompanied by a legal guardian, but access to poker areas is strictly 21+. Venue staff may ask for proof of age at any time.

Identification

Valid government-issued photo identification is required for entry to poker areas.

Acceptable forms include Australian driver's licence, passport, or proof of age card.
Failure to provide acceptable ID will result in refusal of entry.
Venue reserves the right to refuse entry to anyone unable to verify age.

3. Offline Poker Conduct and Venue Rules

General Conduct

All visitors must behave respectfully and follow venue staff instructions at all times.

Disruptive, abusive, or threatening behaviour will not be tolerated.
Venue staff may ask any visitor to leave for breach of conduct.
No outside food or beverages are permitted in the poker room or card lounge.

Physical Poker Table Rules

Players at physical poker tables must adhere to standard face-to-face poker etiquette and venue-specific rules.

Cards, chips, and other table equipment are venue property and must be handled with care.
Players must not mark, bend, or otherwise damage cards.
Electronic devices must be silenced and may not be used to assist play.
Venue staff have final authority on table rules and disputes.

Card Lounge Etiquette

The card lounge is a dedicated space for offline poker; visitors must respect its atmosphere.

Conversation should be kept at a reasonable volume.
Smoking and vaping are prohibited indoors.
Respect other players' focus and personal space.

4. Private Poker and Restaurant Bookings

Private Poker Bookings

Private poker sessions can be booked by contacting the venue directly. Bookings are subject to availability and confirmation by venue staff. A deposit may be required for private poker bookings; details will be provided at booking. Cancellations must be made at least 48 hours in advance to avoid forfeiture of deposit. The venue reserves the right to cancel or reschedule bookings due to unforeseen circumstances.

To enquire, call +61 3 5408 7261 or email [email protected].

Restaurant Reservations

Restaurant reservations can be made by phone or email and are subject to availability.

Reservations are held for 15 minutes past the booked time.
Groups of 8 or more may require a set menu or deposit.
Cancellations should be made at least 24 hours in advance.
Dietary requirements should be communicated at booking.

Contact us at +61 3 5408 7261 or [email protected].

5. Liability and Disclaimer

Limitation of Liability

To the extent permitted by law, Poker Hamlet Castlemaine is not liable for any loss, damage, or injury arising from your use of the venue or website. This includes, but is not limited to, personal injury, property damage, or financial loss. Visitors are responsible for their own belongings. Nothing in these terms excludes liability that cannot be excluded under Australian Consumer Law.

Website Disclaimer

The website is provided 'as is' without warranties of any kind.

We do not guarantee that the website will be error-free or uninterrupted.
Content is for general information only and may change without notice.
We are not responsible for external links or third-party content.

6. Intellectual Property

Ownership and Use

All content on this website, including text, graphics, logos, and images, is the property of Poker Hamlet Castlemaine or its licensors.

You may not reproduce, distribute, or create derivative works without prior written consent.
The Poker Hamlet Castlemaine name and logo are trademarks and may not be used without permission.
You may print or download content for personal, non-commercial use only.

7. Privacy and Cookies

Related Policies

Your use of the website and venue is also governed by our Privacy Policy and Cookie Policy. The Privacy Policy explains how we collect, use, and protect personal information. The Cookie Policy explains how cookies are used on this website. Both policies are incorporated into these terms by reference.

8. Changes to These Terms

Updates

We may update these Terms and Conditions from time to time. The latest version will always be posted on this page with an effective date. Material changes will be highlighted where appropriate. Continued use of the website or venue after changes constitutes acceptance. This version is effective as of 17 September 2026.

9. Governing Law

Jurisdiction

These terms are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria. If any provision is found unenforceable, the remaining provisions remain in effect.

10. Contact Information

Contact Us

If you have any questions about these Terms and Conditions, please contact us.

Phone: +61 3 5408 7261
Email: [email protected]
Address: 152 Duke St, Castlemaine VIC 3450, Australia